Privacy Policy

1. Introduction

DRATA INC. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have regarding your personal information. This policy applies to our website and all services provided by DRATA INC.

2. Data We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you use our website:

• Contact and Lead Forms: Your name, company name, email address, phone number, compliance framework of interest, and any message content you provide.
• Communication: Information provided in emails, phone calls, or other communications with our team.
• Demo Requests: Information about your organization's compliance needs and requirements.

2.2 Information Collected Automatically

We automatically collect certain information when you visit our website:

• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and approximate location.
• Cookie Data: Information stored through cookies and similar technologies. See our Cookie Policy for details.
• Server Logs: Standard server log information including timestamps and access details.

2.3 Information from Third Parties

We may receive information from third-party analytics providers and marketing partners to enhance our understanding of website visitors and improve our services.

3. How We Use Your Data

We use the collected data for the following purposes:

• Responding to Inquiries: To answer your questions, schedule demos, and provide information about our compliance automation services.
• Service Delivery: To provide, maintain, and improve our compliance automation platform and services.
• Communication: To send you relevant information, updates, and notifications about our services.
• Analytics: To analyze website usage, understand visitor behavior, and improve user experience.
• Security: To protect against fraud, unauthorized access, and other security threats.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Marketing: To deliver relevant content and advertisements (only with your consent where required).

4. Who Has Access to Your Data

4.1 Internal Access

Access to your personal data is restricted to authorized DRATA INC. employees who need the information to perform their job functions, including sales, customer support, engineering, and legal teams.

4.2 Third-Party Access

We share data with the following categories of third parties:

• Service Providers: Companies that provide services on our behalf, such as hosting providers, email service providers, analytics platforms, and CRM systems.
• Form Processing: Our contact and lead forms are processed through FormSubmit, which receives form submissions and forwards them to our email.
• Analytics Providers: Google Analytics and similar tools to analyze website traffic (only when analytics cookies are enabled).
• Legal Authorities: When required by law, court order, or government regulation.

5. Third-Party Services

Our website integrates with the following third-party services that may collect data:

• FormSubmit: Processes form submissions and delivers them to our email.
• Google Maps: Displays our location on the contact page.
• Analytics Tools: Used to understand website traffic and user behavior (requires consent).

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 24 months unless you request deletion earlier.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we restrict the processing of your data.
• Data Portability: Request your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal data.
• Withdraw Consent: Withdraw consent for data processing at any time.

8. How to Delete Your Data

To request deletion of your personal data, you can:

• Email us at contact@drataser.us with the subject "Data Deletion Request."
• Call us at +1 (636) 341-1152.
• Use our contact form to submit a deletion request.

We will process your deletion request within 30 days. Please note that we may retain certain data as required by law or for legitimate business purposes.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, regular security assessments, and secure data transmission protocols. However, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Owner Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: